Precision Automotive Technology ABN 59 163 233 207 (“P.A.T.”)
5 Edmund Street
Newstead QLD 4006
PO Box 199, Fortitude Valley, QLD, 4006
Email: warranty@precisionautotech.com.au

P.A.T. gives this warranty for the products identified. The benefits to the customer under this warranty are in addition to other rights and remedies that the customer may have under a law in relation to the goods or services to which the warranty relates.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

 

WARRANTED PRODUCTS, WARRANTY PERIODS & CLAIM LIMITS

Subject to the terms and conditions outlined in this warranty booklet, the following products are eligible for the stated Warranty Period and Claim Limit.

PRODUCT WARRANTY PERIOD CLAIM LIMIT*
365+ Paint Protection • 10 years for new vehicles and vehicles sold as demonstrator vehicles

• 5 years for used vehicles
Unlimited
365+ Fabric & Carpet Protection • 10 years for new vehicles and vehicles sold as demonstrator vehicles

• 5 years for used vehicles
Unlimited
365+ Vinyl Protection • 10 years for new vehicles and vehicles sold as demonstrator vehicles

• 5 years for used vehicles
Unlimited
365+ Leather Protection • 10 years for new vehicles and vehicles sold as demonstrator vehicles

• 5 years for used vehicles
Unlimited
365+ Window Tint • 20 years for new vehicles and vehicles sold as demonstrator vehicles

• 20 years for used vehicles
Unlimited
* Claim Limit is aggregated over the Warranty Period

Subject to the terms and conditions outlined in this warranty booklet, the following products are eligible for the stated Warranty Period and Claim Limit.

 

CLAIM PROCEDURE

To make a claim for damage that this warranty may respond to, you can either:

1. Email P.A.T. at warranty@precisionautotech.com.au including details of the claim.

2. Visit www.precisionautotech.com.au and lodge your claim online.

3. Visit the dealership that you purchased the products from for assistance.

Provided that this warranty remains valid as at the date of making the claim, you may be required to:

1. Present your vehicle at a designated site for inspection and, if the claim is accepted, repair.

2. Provide photos of the damage together with an estimate for repairing the damage. P.A.T. may require a second estimate in its absolute discretion.

3. Make your vehicle available for a mobile assessment and repair unit at an agreed time and location.

 

CONDITIONS FOR ALL CLAIMS

The following apply to any claim made under this warranty;

1. The warranty only applies to a damaged area where the damage has been reported to P.A.T. during the applicable Warranty Period and within 30 days of the damage occurring. Any claim for damage that is more than 30 days old will be refused. Any claim made to P.A.T. outside the Warranty Period will be refused.

2. The vehicle must be inspected once a year (at a minimum) from the original delivery date at the selling dealer. An inspection fee of $38.50 will be the responsibility of the owner and is payable at the time of the inspection.

3. The warranty is limited to the applicable Claim Limit insofar as the aggregate value of all claims cannot exceed the Claim Limit. If the aggregate value of all claims exceeds the Claim Limit, P.A.T. will not be obliged to provide any repair, re-treatment, replacement or other services or products, or make any payment, the value of which (in aggregate) would exceed the Claim Limit.

4. To satisfy its obligations to provide any repair, re-treatment, replacement or other services or products under the warranty, P.A.T. may, in its discretion, elect to pay to you an amount equal to the value of such services or products but capped at the Claim Limit.

5. Any claim for damage that is repaired, re-treated, replaced or otherwise remedied or rectified without authorisation first being obtained from P.A.T. will not be covered by, and is excluded from, the warranty.

6. The warranty is not transferable and will expire upon sale or transfer of ownership of the vehicle to which the products are applied.

7. Any claim for loss of time, inconvenience or loss of use of the vehicle or other incidental or consequential damages whatsoever will not be covered by, and is excluded from, the warranty.

8. Failure to comply with the terms and conditions outlined in this booklet will result in the warranty being void to the extent that the failure (directly or indirectly) causes the damage the subject of the warranty claim.

9. The vehicle must be regularly cleaned with 365+ car shampoo (or a PH Neutral car shampoo). Approved car shampoo and car care products can be purchased from the selling dealer.

Definitions
“P.A.T. Trained Applicators” means those applicators trained in the application of P.A.T car care products as listed on the P.A.T. website at www.precisionautotech.com.au.
Service Record

 

365+ PAINT PROTECTION WARRANTY CONDITIONS

P.A.T warrants that should 365+ Paint Protection fail to satisfactorily protect the vehicle’s paintwork from oxidation, fading, discoloration, loss of gloss, bug etching and tar and road grime damage, then P.A.T. will at its discretion repair and re-treat the damaged area, provided that you comply with these Warranty Conditions during the Warranty Period:

1. Only P.A.T. Trained Applicators are permitted to apply 365+ Paint Protection to the vehicle.

2. The vehicle must be washed once a month with 365+ Shampoo (or other pH Neutral car shampoo). Approved car shampoo and car care products can be purchased from the selling dealer.

3. The application of any polishing or waxing product to the paint work will void this warranty.

4. You must remove within 24 hours from the paint any bird droppings, tree sap or bat droppings by using a clean cloth.

5. If any area treated with 365+ Paint Protection is replaced or repaired (excluding under this Warranty, in which case the relevant area will be re-treated as part of the Warranty claim), then the replaced or repaired area must have 365+ Paint Protection reapplied within 30 days of the repair to ensure that the warranty is maintained. The cost for this re-application shall by borne by you or your insurer.

6. This warranty does not cover damage arising from collision, stone chips, surface rust, chemical fallout or spillage, scratching, abrasions, paint imperfections such as paint flaking, peeling, foreign matter in paint, acts of vandalism, acid, ammonia, bird or bat droppings, acid rain, any environmental damage or other abrasive or corrosive products or arising from the improper treatment of the surface or events which result in damage to the surface treated with 365+ Paint Protection or arising from negligence or abnormal treatment.

7. The vehicle must be inspected once a year (at a minimum) from the original delivery date at the selling dealer. An inspection fee of $38.50 will be the responsibility of the owner and is payable at the time of the inspection.

 

365+ FABRIC/CARPET PROTECTION WARRANTY CONDITIONS

P.A.T. warrants that should the 365+ Fabric Protection fail to satisfactorily protect any treated fabric surface against damage caused by water based food stains, drinks, normal friction or wearing damage, general mud and dirt stains then P.A.T. will at its discretion repair and re-treat the damaged area, provided that you comply with these Warranty Conditions during the Warranty Period:

1. Only P.A.T. Trained Applicators are permitted to apply 365+ Fabric Protection to the vehicle.

2. Only Fabric areas treated with 365+ Fabric Protection will be covered by this warranty.

3. If any treated Fabric area is replaced or repaired (excluding under this Warranty, in which case the relevant area will be re-treated as part of the Warranty claim) the area must have 365+ Fabric Protection reapplied within 30 days of the repair to ensure that this warranty is maintained. The cost for this re-application shall by borne by you or your insurer.

4. This warranty does not cover damage arising from the piercing of the fabric, collision, act(s) of vandalism, paint spillage, bleach, dye, tears, burns including but not limited to cigarette burns, acid, ammonia or other abrasive or corrosive products or arising from the improper treatment of the fabric surface or from negligence or abnormal treatment.

5. The vehicle must be inspected once a year (at a minimum) from the original delivery date at the selling dealer. An inspection fee of $38.50 will be the responsibility of the owner and is payable at the time of the inspection.

 

365+ VINYL PROTECTION WARRANTY CONDITIONS

P.A.T warrants that should 365+ Vinyl Protection fail to satisfactorily protect any treated vinyl surface against splitting, fading and cracking then P.A.T. will at its discretion repair and re-treat the damaged area, provided that you comply with these Warranty Conditions during the Warranty Period:

1. Only P.A.T. Trained Applicators are permitted to apply 365+ Vinyl Protection to the vehicle.

2. Only areas treated with 365+ Vinyl Protection will be covered by this warranty.

3. If any treated area is replaced or repaired (excluding under this Warranty, in which case the relevant area will be re-treated as part of the Warranty claim) the area must have 365+ Vinyl Protection reapplied within 30 days of the repair or replacement to ensure that this warranty is maintained. The cost for this re-application shall by borne by you or your insurer.

4. This warranty does not cover damage arising from the piercing of the vinyl, collision, act(s) of vandalism, paints spillage, bleach, dye, burns including but not limited to cigarette burns, acid, ammonia or other abrasive or corrosive products or arising from the improper treatment of the vinyl surface or from negligence or abnormal treatment.

5. The vehicle must be inspected once a year (at a minimum) from the original delivery date at the selling dealer. An inspection fee of $38.50 will be the responsibility of the owner and is payable at the time of the inspection.

 

365+ LEATHER PROTECTION WARRANTY CONDITIONS

P.A.T. warrants that should the 365+ Leather Protection fail to satisfactorily protect any treated leather surface against splitting, fading, cracking and water-based stains then P.A.T. will at its discretion repair and re-treat the damaged area, provided that you comply with these Warranty Conditions during the Warranty Period:

1. Only P.A.T. Trained Applicators are permitted to apply 365+ Leather Protection to the vehicle.

2. Only areas treated with 365+ Leather Protection will be covered by this warranty.

3. If any treated area is replaced or repaired (excluding under this Warranty, in which case the relevant area will be re-treated as part of the Warranty claim), the area must have 365+ Leather Protection reapplied within 30 days of the repair or replacement to ensure that this warranty is maintained. The cost for this re-application shall by borne by you or your insurer.

4. This warranty does not cover damage arising from the piercing of the leather, collision, act(s) of vandalism, paint spillage, bleach, burns including but not limited to cigarette burns, acid, ammonia or other abrasive or corrosive products or arising from the improper treatment of the leather surface or from negligence or abnormal treatment.

5. The vehicle must be inspected once a year (at a minimum) from the original delivery date at the selling dealer. An inspection fee of $38.50 will be the responsibility of the owner and is payable at the time of the inspection.

 

365+ WINDOW TINT WARRANTY CONDITIONS

P.A.T. warrants that should the 365+ window film applied peel, crack, bubble or suffer damage due to adhesive failure, colour fading or colour changing, then P.A.T. will at its discretion repair and re-treat the damaged area, provided that you comply with these Warranty Conditions during the Warranty Period:

1. Only P.A.T. Trained Applicators are permitted to apply 365+ Window Tint to the vehicle.

2. You must only use mild soapy water, P.A.T. tint cleaner, a microfibre cloth or synthetic sponge to clean the window film.

3. Use of any cleaning products not outlined above, abrasive cleaners, coarse cloths or other abrasive material will render this Warranty void to the extent that any damage or imperfection is caused by the use of such product.

4. The treated windows must not be rolled down for a period of three days after application to allow the film to properly adhere to the glass.

5. This warranty does not cover damage arising from collision, act(s) of vandalism, paint spillage, bleach, dye, scratches or burns including but not limited to cigarette burns, acid, ammonia or other abrasive or corrosive products or arising from the improper treatment of the film or from negligence or abnormal treatment.

6. Curing of the film can take up to 28 days from application. Some minor bubbling is common whilst film cures. No claims will be accepted during that period.

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