Precision Automotive Technology ABN 59 163 233 207 (“P.A.T.”)
5 Edmund Street
Newstead QLD 4006
PO Box 199, Fortitude Valley, QLD, 4006
Email: warranty@precisionautotech.com.au

P.A.T. gives this warranty for the products identified. The benefits to the customer under this warranty are in addition to other rights and remedies that the customer may have under a law in relation to the goods or services to which the warranty relates.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

WARRANTED PRODUCTS, WARRANTY PERIODS & CLAIM LIMITS

Subject to the terms and conditions outlined in this warranty booklet, the following products are eligible for the stated Warranty Period and Claim Limit.

PRODUCT WARRANTY PERIOD CLAIM LIMIT*
Perfexion Paint Protection • 20 years for new vehicles and vehicles sold as demonstrator vehicles

• 10 years for used vehicles
Unlimited
Perfexion Fabric & Carpet Protection • 20 years for new vehicles and vehicles sold as demonstrator vehicles

• 10 years for used vehicles
Unlimited
Perfexion Vinyl Protection • 20 years for new vehicles and vehicles sold as demonstrator vehicles

• 10 years for used vehicles
Unlimited
Perfexion Leather Protection • 20 years for new vehicles and vehicles sold as demonstrator vehicles

• 10 years for used vehicles
Unlimited
Perfexion Window Tint • 20 years for new vehicles and vehicles sold as demonstrator vehicles

• 20 years for used vehicles
Unlimited
Perfexion Electronic Rust Module • 15 years for vehicles up to 4 years old when Module fitted

• 10 years for vehicles over 4 years and up to 10 years old when Module fitted

• No warranty for vehicles over 10 years old when Module fitted
$5000 aggregate total
* Claim Limit is aggregated over the Warranty Period

 

CLAIM PROCEDURE

To make a claim for damage that this warranty may respond to, you can either:
1. Email P.A.T. at warranty@precisionautotech.com.auincluding details of the claim.

2. Visit www.precisionautotech.com.au and lodge your claim online.

3. Visit the dealership that you purchased the products from for assistance.

Provided that this warranty remains valid as at the date of making the claim, you may be required to:

1. Present your vehicle at a designated site for inspection and, if the claim is accepted, repair.

2. Provide photos of the damage together with an estimate for repairing the damage. P.A.T. may require a second estimate in its absolute discretion.

3. Make your vehicle available for a mobile assessment and repair unit at an agreed time and location.

 

CONDITIONS FOR ALL CLAIMS

The following apply to any claim made under this warranty;

1. The warranty only applies to a damaged area where the damage has been reported to P.A.T. during the applicable Warranty Period and within 30 days of the damage occurring. Any claim for damage that is more than 30 days old will be refused. Any claim made to P.A.T. outside the Warranty Period will be refused.

2. The warranty is limited to the applicable Claim Limit insofar as the aggregate value of all claims cannot exceed the Claim Limit. If the aggregate value of all claims exceeds the Claim Limit, P.A.T. will not be obliged to provide any repair, re-treatment, replacement or other services or products, or make any payment, the value of which (in aggregate) would exceed the Claim Limit.

3. To satisfy its obligations to provide any repair, re-treatment, replacement or other services or products under the warranty, P.A.T. may, in its discretion, elect to pay to you an amount equal to the value of such services or products but capped at the Claim Limit.

4. Any claim for damage that is repaired, re-treated, replaced or otherwise remedied or rectified without authorisation first being obtained from P.A.T. will not be covered by, and is excluded from, the warranty.

5. The warranty is not transferable and will expire upon sale or transfer of ownership of the vehicle to which the products are applied.

6. Any claim for loss of time, inconvenience or loss of use of the vehicle or other incidental or consequential damages whatsoever will not be covered by, and is excluded from, the warranty.

7. Failure to comply with the terms and conditions outlined in this booklet will result in the warranty being void to the extent that the failure (directly or indirectly) causes the damage the subject of the warranty claim.

8. The vehicle must be regularly cleaned with Perfexion car shampoo (or a PH Neutral car shampoo). Approved car shampoo and car care products can be purchased from the selling dealer.

Definition
“P.A.T. Trained Applicators” means those applicators trained in the application of P.A.T car care products as listed on the P.A.T. website at www.precisionautotech.com.au;

 

PERFEXION PAINT PROTECTION WARRANTY CONDITIONS

P.A.T warrants that should Perfexion Paint Protection fail to satisfactorily protect the vehicle’s paintwork from oxidation, fading, discolouration, loss of gloss, water spotting caused by acid rain, bug etching, tar and road grime damage, natural environmental fallout, clear coat separation caused by bat droppings, bird droppings or tree sap, then P.A.T. will at its discretion repair and re-treat the damaged area, provided that you comply with these Warranty Conditions during the Warranty Period:

1. Only P.A.T. Trained Applicators are permitted to apply Perfexion
Paint Protection to the vehicle.

2. The vehicle must be washed once a month with Perfexion Shampoo (or other pH Neutral car shampoo). Approved car shampoo and car care products can be purchased from the selling dealer.

3. The application of any polishing or waxing product to the paint work will void this warranty.

4. You must remove within 24 hours from the paint any bird droppings, tree sap or bat droppings by using a clean cloth.

5. If any area treated with Perfexion Paint Protection is replaced or repaired (excluding under this Warranty, in which case the relevant area will be re-treated as part of the Warranty claim), then the replaced or repaired area must have Perfexion Paint Protection reapplied within 30 days of the repair to ensure that the warranty is maintained. The cost for this re-application shall by borne by you or your insurer.

6. This warranty does not cover damage arising from collision, stone chips, surface rust, chemical fallout or spillage, scratching, abrasions, paint imperfections such as paint flaking, peeling, foreign matter in paint, acts of vandalism, acid, ammonia or other abrasive or corrosive products or arising from the improper treatment of the surface or events which result in damage to the surface treated with Perfexion Paint Protection or arising from negligence or abnormal treatment.

 

PERFEXION FABRIC/CARPET PROTECTION WARRANTY CONDITIONS

P.A.T. warrants that should the Perfexion Fabric Protection fail to satisfactorily protect any treated fabric surface against damage caused by oil based food stains, drinks, milk stains, pet stains, perspiration stains, odours, make-up stains or general mud and dirt stains then P.A.T. will at its discretion repair and re-treat the damaged area, provided that you comply with these Warranty Conditions during the Warranty Period:

1. Only P.A.T. Trained Applicators are permitted to apply Perfexion Fabric Protection to the vehicle.

2. Only Fabric areas treated with Perfexion Fabric Protection will be covered by this warranty.

3. If any treated Fabric area is replaced or repaired (excluding under this Warranty, in which case the relevant area will be re-treated as part of the Warranty claim) the area must have Perfexion Fabric Protection reapplied within 30 days of the repair to ensure that this warranty is maintained. The cost for this re-application shall by borne by you or your insurer.

4. This warranty does not cover damage arising from the piercing of the fabric, collision, act(s) of vandalism, paint spillage, bleach, dye, tears, burns including but not limited to cigarette burns, acid, ammonia or other abrasive or corrosive products or arising from the improper treatment of the fabric surface or from negligence or abnormal treatment.

 

PERFEXION VINYL PROTECTION WARRANTY CONDITIONS

P.A.Ts warrants that should Perfexion Vinyl Protection fail to satisfactorily protect any treated vinyl surface against splitting, cracking, perspiration stains, make-up stains, ink markers, pet stains and odours then P.A.T. will at its discretion repair and re-treat the damaged area, provided that you comply with these Warranty Conditions during the Warranty Period:

1. Only P.A.T. Trained Applicators are permitted to apply Perfexion Vinyl Protection to the vehicle.

2. Only areas treated with Perfexion Vinyl Protection will be covered by this warranty.

3. If any treated area is replaced or repaired (excluding under this Warranty, in which case the relevant area will be re-treated as part of the Warranty claim) the area must have Perfexion Vinyl Protection reapplied within 30 days of the repair or replacement to ensure that this warranty is maintained. The cost for this re-application shall by borne by you or your insurer.

4. This warranty does not cover damage arising from the piercing of the vinyl, collision, act(s) of vandalism, paints spillage, bleach, dye, burns including but not limited to cigarette burns, acid, ammonia or other abrasive or corrosive products or arising from the improper treatment of the vinyl surface or from negligence or abnormal treatment.

 

PERFEXION LEATHER PROTECTION WARRANTY CONDITIONS

P.A.T. warrants that should the Perfexion Leather Protection fail to satisfactorily protect any treated leather surface against fading, splitting, cracking, food & drink stains, perspiration stains, dye transfer Stains, make-up stains, ink markers, sunscreen stains, pet stains and odours then P.A.T. will at its discretion repair and re-treat the damaged area, provided that you comply with these Warranty Conditions during the Warranty Period:

1. Only P.A.T. Trained Applicators are permitted to apply Perfexion
Leather Protection to the vehicle.

2. Only areas treated with Perfexion Leather Protection will be covered by this warranty.

3. If any treated area is replaced or repaired (excluding under this Warranty, in which case the relevant area will be re-treated as part of the Warranty claim), the area must have Perfexion Leather Protection reapplied within 30 days of the repair or replacement to ensure that this warranty is maintained. The cost for this re- application shall by borne by you or your insurer.

4. This warranty does not cover damage arising from the piercing of the leather, collision, act(s) of vandalism, paint spillage, bleach, burns including but not limited to cigarette burns, acid, ammonia or other abrasive or corrosive products or arising from the improper treatment of the leather surface or from negligence or abnormal treatment.

 

PERFEXION ELECTRONIC RUST MODULE PROTECTION WARRANTY CONDITIONS

P.A.T. warrants that should the Electronic Rust Module fail to satisfactorily protect against corrosion perforation (hole), of the vehicle’s grounded body panels consisting of bonnet, boot lid, wheel wells, door panels, front and rear panels, sills, roof and floor boards and vehicle frame, then P.A.T. will at its discretion repair, re-treat or replace the damaged area provided that you comply with these Warranty Conditions during the Warranty Period.
Surface rust caused by stone chips in the paintwork is covered and will be repaired under this warranty however the stone chip is not covered by this warranty and will not be repaired.
Only P.A.T. Trained Applicators are permitted to install the Electronic Rust Module in the vehicle.
This warranty does not cover:

1. Any damage that is covered under the vehicle manufacturer’s new vehicle warranty.

2. Any damage that is covered under your home or automotive insurance policy.

3. Any damage caused by acid, caustic or corrosive material spilled onto any surface of the vehicle.

4. Any paint bubbling that has not perforated (hole).

5. Any damage that was visible or should have been visible to you at the time this warranty commenced.

6. Any damage resulting from interference with the Electronic Rust Module unit which includes disconnection of the power supply.

 

PERFEXION WINDOW TINT WARRANTY CONDITIONS

P.A.T. warrants that should the Perfexion window film applied peel, crack, bubble or suffer damage due to adhesive failure, colour fading or colour changing, then P.A.T. will at its discretion repair and re-treat the damaged area, provided that you comply with these Warranty Conditions during the Warranty Period:

1. Only P.A.T. Trained Applicators are permitted to apply Perfexion Window Tint to the vehicle.

2. You must only use mild soapy water, P.A.T. tint cleaner, a microfibre cloth or synthetic sponge to clean the window film.

3. Use of any cleaning products not outlined above, abrasive cleaners, coarse cloths or other abrasive material will render this Warranty void to the extent that any damage or imperfection is caused by the use of such product.

4. The treated windows must not be rolled down for a period of three days after application to allow the film to properly adhere to the glass.

5. This warranty does not cover damage arising from collision, act(s) of vandalism, paint spillage, bleach, dye, scratches or burns including but not limited to cigarette burns, acid, ammonia or other abrasive or corrosive products or arising from the improper treatment of the film or from negligence or abnormal treatment.

6. Curing of the film can take up to 28 days from application. Some minor bubbling is common whilst film cures. No claims will be accepted during that period.

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